Course Description

Welcome to Followup Academy! In this course, Followup CRM's Growth Marketer, Courtney Fuller, will cover everything you need to know about becoming a successful salesperson. Discover the fundamentals to following an organized, successful sales process and test your knowledge by taking our 40-question test at the end to become Followup CRM Sales Pro Certified. You must receive an 80% or higher to earn the certification. Good luck!

Estimated completion time: 2 hours 15 minutes

Growth Marketer

Courtney Fuller

Courtney Fuller is a Social Media Marketing and PR Professional equipped with over 8 years of experience as a goal-driven, multi-tasking team player. She is a well-rounded social expert with experience in all areas of digital marketing, including social strategy and analytics, reputation management, PPC campaigns, email marketing, copywriting, brand development, and more. Courtney has been the Growth Marketer at Followup CRM since February of 2020, helping with lead generation, brand building, customer delight, and more. She earned a Bachelor of Arts (B.A.) Degree in Communication & Media Studies and Art from Stetson University. When Courtney is not working, you can find her hanging out at the beach, painting, or eating burritos. 

Course curriculum

  • 1


    • Followup Academy Sales Pro Course Transcript and Study Guide

    • Introduction to the Course

    • Predicting Revenue

    • Sales Habits

    • Qualify Hard Close Easy

  • 2

    The Right Sales Process

    • Step 1: Relate and Connect

    • Step 2: Establish the Rules of Engagement (Before the Meeting)

    • Step 2: Establishing the Rules of Engagement (During the Meeting)

    • Step 3: Find the Problems

    • Step 4: Ask About the Money

    • Step 5: Asking About the Decision Process

    • Step 6: Present to Problems

    • Step 7: Follow Up and Follow Through

    • Followup CRM Sales Pro Certification Test